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A Great Start to 2014!

Well 2014 is definitely off to a great start. As I’ve mentioned in previous blog posts, our objective for 2014 and beyond is to deliver a best in class experience for you; an outstanding overall customer journey both while you accumulate miles and when you redeem them.Distinction benefits are now live. In addition to what […]

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Aeroplan eStore – an Online Shopping Hub that Connects You with Brand-name Retailers

I know that with the end of the year fast approaching, many of us are trying to get the most Distinction qualifying miles as possible so we can reach that next level in the new Aeroplan recognition program. With the amazing number of partners that Aeroplan has, the earning opportunities are endless. But I suspect […]

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Kevin’s Trip to Kenya with Free the Children

Earlier this year, prior to the very sad recent events, I had the amazing opportunity to visit Kenya in combination with Aeroplan’s Beyond Miles partner: Free the Children. My family and I had a fabulous trip, including time spent on the Indian Ocean and on a safari with our partner Fairmont in the Masai Mara […]

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Transformation of the Program

As mentioned in my previous posts, we’ve been listening to what’s important to our members. From availability and value to flexibility and exclusivity, you want a program that works for you. There has been a lot happening at Aeroplan since its inception in 1984 and I’m thrilled to share new major changes that will transform […]

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Between Purchase and Reward, It’s About the Journey – Loyalty Corner

What’s important to you is equally important to me, redeeming your Aeroplan Miles for experiences and rewards that will make lasting memories.  As I touched on briefly in my last post, the journey to earn Aeroplan Miles before you make a redemption with loyalty currency reminds me of a theme park line experience. I recently […]